Mandarin Speaking Guide

Job description

GetSetUp is an online community of people who want to learn new skills, connect with others and unlock new life experiences. Our safe, social and interactive learning environment has been specifically designed for older adults. Classes are taught by older adults and kept small to ensure everyone can actively participate. We help older adults stay mentally and physically fit, we create economic opportunities through jobs and re-skilling, and we create a community where people find meaning and purpose by helping each other and forming new connections. Founded in 2019, GetSetUp is headquartered in San Francisco.

GetSetup Guides-Instructors teach online classes, part-time to older adults (50+). They design, develop, and teach classes in subjects for which they have knowledge, interest, and passion. Guide-Instructors teach small, interactive, instructive classes. They use their love of teaching and excellent communication skills to engage, instruct and delight our older adult learners as they learn new technology and topics. They have demonstrable expertise that they are able to transfer to learners by covering class material by demonstrating, conducting exercises, evaluating and observing application of material.

Guides represent the GetSetup brand and receive comprehensive training in our tools, customer engagement and virtual instruction so that they are highly effective at meeting the needs of our customers. They work part-time and host 5-10 online sessions per week (1 hour each).



  • Teach online classes (using Zoom) in subjects in which you have expertise, skill or certification in Mandarin. Effectively cover class content by demonstrating, conducting exercises, evaluating and observing application of class material.

  • Develop and submit new class ideas, and create class outlines/curriculums for new classes.

  • Dependably launch scheduled classes on time. Complete GetSetUp administrative tasks such as submit hours, send post-session notes to customers, etc in a timely fashion.

  • Learn and practice GetSetUp’s virtual led instruction principles. Participate in GetSetUp trainings, meetings, etc as requested. Stay up-to-date on technologies used by GetSetup and our teaching platform.


About You: 

  • You are fluent in Mandarin and in English. Demonstrable expertise and knowledge in your areas, and can teach/present at least two different topics in Mandarin. (topics can be but not limited to: cooking, gardening, fitness, travel, dance, tech-use, photography, handcraft, etc.)

  • You are a good communicator and have strong empathy for the learner. You are able to present topics logically and engage learners to interact via questions. You have the ability to predict learning trouble spots and challenges. You enjoy teaching and presenting.

  • You are a lifelong learner and have the ability and desire to learn. You are curious and eager to explore new areas for topics related to interests and passion.

  • You are a problem solver and can work independently. You can handle change and ambiguity. You are able to maintain composure and customer focus while troubleshooting and solving customer issues over video.

  • Technical acumen - Prefer familiarity and experience with Zoom, Google tools.

  • Aligned with GetSetUp mission.

  • Flexible schedule. Work hours will be based on business need.

  • Has worked or likes to work in small teams

  • Previous teaching /coaching experience is desired.


Guide Commitment: 

  • Teach at least 5-10 sessions (1 hour each) per week.

  • Willingness to invest in your professional development (FREE training provided by GetSetUp).

  • Attend mandatory GetSetUp training sessions and meetings if scheduled.


Technical/Infrastructure Requirements:

  • High speed internet.

  • Computer that is 1-2 years old with camera and microphone.

  • Have a large monitor or laptop and separate monitor.

  • Quiet, distraction-free workspace with a door you can close.

  • Good lighting in the room you will work from.

  • Have equipment for the classes you will teach (example: Smartphone for iPhone or Android class, camera to teach photography) .


GetSetUp is building an interactive online community for older adults to learn, grow, and connect. We are a team who is passionate about adding value to the lives of our GetSetUp Learners, and are looking for others who are excited to do the same!

At GetSetUp, our mission is to provide older adults with economic and learning opportunities. Our aim is to create a thriving interactive learning community that engages and fosters lifelong learning for our members. We hope to enable all those in the larger community to lead healthier and happier lives.

GetSetUp values equal opportunities for all workers. We value experienced workers and are committed to an age-inclusive workforce, affirming race, sexual orientation, religion, gender, disability status, and other dimensions of diversity.